October 23, 2026

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Washington Updates Insurance Claims Handling Rules, Deadlines

New claims handling rules in Washington require insurers to follow updated rules that establish deadlines for responding to policyholders, conducting investigations, issuing denials and making payments. The rules, which took effect Oct. 18, require insurers to notify policyholders within 30 …

Chubb CEO Greenberg: Industry Has to ‘Put Arms Around’ AI Liability

The insurance industry has dealt with emerging risks in the past, and Chubb CEO Evan G. Greenberg said he thinks the same approach can be applied to the rapid escalation of apparent liabilities presented by business’ use of artificial intelligence. …

AI Safety Group METR Finds Flaws in OpenAI’s Internal Monitoring System

AI safety research group METR said on Thursday a pilot exercise to stress-test OpenAI’s internal monitoring system uncovered several new vulnerabilities, including an exploit that AI agents could have used to keep hundreds of their recent actions from being monitored. …

Florida AG Says His Office Investigating ‘Anti-Public Adjuster’ Endorsements in Policies

In the long-simmering clash between property insurers and public adjusters, the adjusters now have Florida’s chief law enforcement officer on their side, after state Attorney General James Uthmeier announced his office will investigate anti-public adjuster endorsements in some Florida insurance …

The Integrity Deficit: Not a One-Sided Story

Editor’s note: This is the second installment in a four-part series on the erosion of integrity in property claims. Part I measures the decline. Part II documents the misconduct driving it. Part III will trace the causes to a broader …