The Travelers Companies announced the launch of AI Claim Assistant, a fully agentic intelligent voice service to handle customer claim calls. The service, developed using OpenAI model capabilities and APIs, uses advanced language and speech recognition technologies, Travelers said, reporting …
US Workers’ Health Insurance Costs Set to Rise, Survey Finds
U.S. companies plan to charge more for employee health plans next year, as soaring drug prices drive up insurance costs. Two thirds of large companies