Residents of Syracuse, New York — America’s snowiest city — once barraged a service hotline with street neglect complaints during blizzards, even if plows had passed two hours earlier but the work was hidden by fresh snow. Now public trust …
Report Signals Shift in Demographics of Policyholders, Claims Service Expectations
Demographic shifts and rising service demands are influencing retention and claims performance across the industry, according to a new report. New findings from Sedgwick’s 2025