MSIG USA named Ron Morris chief claims officer. He reports to CEO Peter McKenna. Morrison will oversee the company’s enterprise claims function, with responsibility for claims strategy, operations, technical quality, litigation management and organizational development. Morrison previously held senior claims …
Report Signals Shift in Demographics of Policyholders, Claims Service Expectations
Demographic shifts and rising service demands are influencing retention and claims performance across the industry, according to a new report. New findings from Sedgwick’s 2025
