Demographic shifts and rising service demands are influencing retention and claims performance across the industry, according to a new report. New findings from Sedgwick’s 2025 Loss Adjusting Insights Report show widening gaps in customer expectations that are reshaping how insurers …
State Farm Says It’s Adding 3,000 More Jobs in Claims Next Year
State Farm says it plans to increase the size of its claims workforce by 10%, or about 3,000 employees, starting in 2027. The Bloomington, Illinois-based
