Insureds cannot rely on the word of an insurance adjuster—even one hired by the insurer—to show that a homeowners’ policy covers sewage backup, a federal appeals court said in a case that underscored the sanctity of policy exclusions but also …
JD Power: Total Loss Auto Claims Weigh Down Insurance Customer Satisfaction
Customer satisfaction with total loss auto insurance claims fell for a third straight year, while satisfaction improved for claims involving repairable vehicles, a new study
